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Sat. July 25, 2009 To the Managers, Paul and Steve: Today was my first visit to your store and I had the most awesome customer experience I ever had by your employee, Kieran. He knew his products and value very well and was an excellent listener. Kieran attended to what I was looking for and stayed within by budget range. He also made suggestions by introducing me to other products and how I could get just as a good value from the items. I was impressed by this young man's manners and friendly and respectful approach. As it was pouring rain outside, and I had large items that was difficult for me to manage, this employee asked if I would like some help to the cash register and the car. It's been a long time where I received such excellent customer service and Kieran should be commended for his work today. Sincerely, C. Rosario
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